This Privacy Policy explains how Auto Taxi Driver ("we", "us", "our") collects, uses, shares, stores, and protects personal information when you use the Auto Taxi Driver app. THEINT NAING TRADING COMPANY LIMITED operates the service and is responsible for the handling described here.
We may collect the following categories of information:
A) Account and Profile Information
B) Driver and Vehicle Information
C) Location Information
D) Ride and Operational Data
E) Communication Data
F) Device and Technical Data
G) Emergency Contact Data
Earnings and wallet operations involve trip earnings, deductions, Credit and Cash balances, ledger entries, transfers, MMQR references, Gift Card redemptions, bonuses and withdrawal records. Withdrawals use the account-holder name, bank/provider, account or phone number and provider-required identity details you submit. Safety and privacy operations also use Emergency Help records, related location/trip details and deletion requests.
We use personal information to:
Depending on your region, we process data based on:
We may share data with:
We do not sell your personal information for unrelated third-party advertising.
Your assigned Rider can see Driver/vehicle information needed for the trip and location/status updates. If the Rider enables Trip Share, people with the active link can see its limited trip details, including route location, ETA, Driver first name and masked plate. Link access stops on revocation, expiry or trip end; recipients may retain information already viewed or captured.
We retain personal information only as long as needed for:
You may submit an authenticated account-deletion request in the App. We aim to process the request manually within 30 calendar days. The request does not immediately delete an account or interrupt an active ride, settlement, withdrawal, safety review, or legally required record retention. We will tell you when processing is complete and identify categories that must be retained and why.
Archiving is not permanent deletion. The 30-day processing period is not a blanket retention period for every record. Where limited records must remain for a lawful obligation, settlement or a documented dispute/safety need, we explain the applicable reason and retention period or criteria. A request does not forfeit Cash or Credit; pending trips, withdrawals and settlement are reviewed separately.
We apply reasonable technical and organizational safeguards to protect personal data. No system is 100 percent secure, so absolute security cannot be guaranteed.
Depending on local law, you may have rights to:
To exercise rights, contact us at: admin@theintnaingtrading.com.
If you cannot use the in-app deletion request, email admin@theintnaingtrading.com with the subject "AutoTaxi account deletion", your account role and registered contact number. We will verify account ownership before processing. Do not email passwords, OTPs or NRC images. The same manual processing and limited-retention explanation above applies.
The App is not intended for children under the age required by local law to use driver services. We do not knowingly collect personal data from children for driver operations.
Your data may be processed or stored in countries other than your own. Where required, we implement safeguards for cross-border transfer compliance.
Infrastructure and integrated services include AWS and MongoDB Atlas, Google Maps/Navigation and Firebase, Apple's notification services on iOS, ZEGOCLOUD for voice communication, and the bank/payment providers used for the selected transaction. Data sent depends on the feature used. Those providers' own privacy terms also apply to their services.
Depending on platform and feature usage, the App may request:
You can manage permissions in your device settings, but disabling some permissions may prevent core App features from functioning.
We may update this Privacy Policy from time to time. Material updates will be posted in the App or related channels with a revised date. Where a change requires consent, we will request it rather than treating publication of this policy as permission.
For privacy questions or requests: