This Privacy Policy explains how Auto Taxi ("we", "us", "our") collects, uses, shares, stores, and protects personal information when you use the AutoTaxi Rider app. THEINT NAING TRADING COMPANY LIMITED operates the service and is responsible for the handling described here.
We may collect the following categories of information:
A) Account and Profile Information
B) Identity Verification
C) Location Information
D) Ride and Operational Data
E) Communication Data
F) Device and Technical Data
G) Emergency Contact Data
Group Wallet and payments involve group membership/administrative role, balances, ledger entries, MMQR references, Gift Card redemptions, promotions and withdrawal records. Withdrawals use the account-holder name, bank/provider, account or phone number and provider-required identity details you submit. Safety and privacy operations also use Emergency Help records, related location/trip details and deletion requests.
We use personal information to:
Depending on your region, we process data based on:
We may share data with:
We do not sell your personal information for unrelated third-party advertising.
Trip Share is optional. Anyone with an active share link can view the trip details exposed by it, including route location, pickup/drop-off labels, status, ETA, Driver first name and masked plate. Share only with people you trust. You can stop sharing; access also ends on expiry or trip end. Recipients may keep information already viewed or captured.
We retain personal information only as long as needed for:
You may submit an authenticated account-deletion request in the App. We aim to process the request manually within 30 calendar days. The request does not immediately delete an account or interrupt an active ride, settlement, withdrawal, safety review, or legally required record retention. We will tell you when processing is complete and identify categories that must be retained and why.
Archiving is not permanent deletion. The 30-day processing period is not a blanket retention period for every record. Where limited records must remain for a lawful obligation, settlement or a documented dispute/safety need, we explain the applicable reason and retention period or criteria. A request does not forfeit a Group Wallet balance or delete another group member's records.
We apply reasonable technical and organizational safeguards to protect personal data. No system is 100 percent secure, so absolute security cannot be guaranteed.
Depending on local law, you may have rights to:
To exercise rights, contact us at: admin@theintnaingtrading.com.
If you cannot use the in-app deletion request, email admin@theintnaingtrading.com with the subject "AutoTaxi account deletion", your account role and registered contact number. We will verify account ownership before processing. Do not email passwords, OTPs or NRC images. The same manual processing and limited-retention explanation above applies.
The App is not designed for children. Account holders must be legally able to agree to the Rider Terms. If you believe a child has submitted personal information without appropriate authority, contact us so we can review and address it.
Your data may be processed or stored in countries other than your own. Where required, we implement safeguards for cross-border transfer compliance.
Infrastructure and integrated services include AWS and MongoDB Atlas, Google Maps/Places and Firebase, Apple's notification services on iOS, ZEGOCLOUD for voice communication, and the bank/payment providers used for the selected transaction. Data sent depends on the feature used. Those providers' own privacy terms also apply to their services.
Depending on platform and feature usage, the App may request:
You can manage permissions in your device settings, but disabling some permissions may prevent core App features from functioning.
We may update this Privacy Policy from time to time. Material updates will be posted in the App or related channels with a revised date. Where a change requires consent, we will request it rather than treating publication of this policy as permission.
For privacy questions or requests: