Safety
Account review, trip visibility, and private support in one place.
Safety is handled through verification status, duplicate checks, trip events, private support follow-up, and account review.
Safety is handled through verification status, duplicate checks, trip events, private support follow-up, and account review.
These controls help the team review issues without exposing private support data publicly.
Driver documents, licence details, NRC, vehicle information, and city taxi number can be reviewed before approval.
Review checks help identify duplicate NRC, phone, vehicle plate, and city taxi number issues.
Ride status, pickup/dropoff events, and route checks help support investigate reported issues.
Riders, drivers, and businesses can submit support requests that stay private for follow-up.
Private support details stay protected and are not shown on public pages.