Auto Taxi may collect account profile details, phone number, email, pickup and dropoff locations, ride/trip status, booking history, driver verification documents, vehicle records, wallet or balance records where enabled, support messages, public website lead submissions, device tokens for notifications, and operational logs or analytics needed to run the service.
Information is used to operate bookings, verify accounts, calculate fares, process wallet/payment records, provide support, prevent fraud or duplicate accounts, send service notifications, manage business/group rides, and improve safety.
Auto Taxi may share data with service providers such as hosting, maps, cloud storage, notification, analytics, and payment partners where needed to provide the service. Records may be retained for booking, safety, financial, dispute, and legal reasons. Users can request account deletion or archive review through the account delete request page.
Private support details and protected operational records are not shown on public pages.