Customer Support
Helps riders with booking questions, trip issues, account support, fare enquiries, and general service requests.
Our Team
A team focused on rider support, driver onboarding, business accounts, payments, and daily taxi operations.
Meet the people who help riders, drivers, business accounts, and partners use Auto Taxi with confidence.
Our team works across the key services that keep Auto Taxi running every day.
Auto Taxi is built around real taxi operations: rider support, driver verification, scheduled ride planning, B2B account setup, payments, wallet support, promotions, and daily service monitoring.
Team
Meet the people supporting Auto Taxi riders, drivers, business accounts, payments, and daily operations.
Our team works across the key services that keep Auto Taxi running every day.
Helps riders with booking questions, trip issues, account support, fare enquiries, and general service requests.
Supports driver registration, document review, verification status, app guidance, and ride request questions.
Helps companies, hotels, schools, events, and group accounts set up and manage business ride needs.
Supports group wallet, driver cash wallet, driver credit wallet, gift card top-ups, payment questions, and withdrawal support.
Helps riders and business groups plan eligible rides up to 24 hours in advance and review scheduled ride status.
Manages rider offers, driver campaigns, business promotions, public announcements, and brand communication.
Reviews driver information, vehicle details, account checks, and safety-related support workflows.
Improves the rider app, driver app, wallet tools, booking features, and platform reliability.